COVID-19 Response

Dear Oscar Wylee community,

In support of the efforts to keep our customers, team members, and community at large safe during this time, Oscar Wylee is taking measures that are aligned with recommendations from government health authorities in all our retail stores. We are increasing our sanitation procedures and taking the extra precaution of wiping down all products and equipment with alcohol wipes before and after use. Our team members have personal protective equipment to ensure they are safe.

We will continue to monitor and adjust our plans accordingly and will continue to keep you updated. Thank you for your understanding and the support you have shown us.

Stage 3 Restrictions

Effective: 17 August 2020

Starting Thursday, 17 August 2020, Oscar Wylee will limit it's store operations.

Please check our locations page for an updated list of opened stores and their trading hours prior to your visit.

Oscar Wylee Ponsonby will remain open with limited trading hours: Tues / Thurs / Sat, 11am - 4pm

Oscar Wylee St Lukes will be temporarily closed until further notice.


Order collections

Non-contact collections are available at store entry at Oscar Wylee Ponsonby only.

Oscar Wylee St Lukes: Due to temporary store closure, all outstanding orders will be sent to our Ponsonby location for collection. 

Please call the Ponsonby store at 09 280 1876 to arrange collection.


We are implementing these measures immediately across all our New Zealand stores:

  • Updated COVID safe plan with increased measures in-store.
  • Non-contact collections at store entry only.
  • Mandatory PPE for every team member.
  • We will supply PPE for customers to wear them during appointments as per government regulations.
  • Non-invasive temperature checks at the door for both team members and customers.
  • All frames immediately sanitised after being tried on.
  • Door staff (in clear uniform) to help keep the capacity limit in store and cleaning.

To ensure the health and safety of our valued clients, teams and community, we are following government guidelines and taking strict safety precautions in all of our stores. If you have travelled from overseas in the last 14 days or have had contact with someone confirmed to have COVID-19, and are experiencing flu-like symptoms (such as fever, coughing, sore throat or shortness of breath), please delay booking an appointment for at least 14 days.

Ordering online:

We are open for new orders online. Your orders will be shipped directly to your home.

As always our team will continue to help you with your questions and inquiries. Connect with us via our contact us page. Stay safe, stay strong, and let’s take care of each other.

The Oscar Wylee Team